Friday, 11 March 2011

Need some guidance on twitter etiquette?

We have some great hints and tips on twitter etiquette to share with you. Twitter, for us, is all about sharing your knowledge. It may lead to people asking you to do work for them, it may not, it will depend on how you use it.

Complete your profile and your bio, people like to know who they are following, so add a picture and state what your interests are.
Talk to people, answer questions and share your knowledge – this is the best way to get followers.
Be polite and respectful, you don’t know who will read your tweets.
Target the people you follow – by industry, by location, by recommendation, whatever suits you and your business.
Retweeting – if you see a tweet that is interesting and you think your followers would like to see it then why not retweet it. But do make sure to credit the original tweeter and not claim it as your own.
It's polite to say thank you to those who retweet your messages. When people retweet your messages  they are recommending you as a source of quality information. Thank them as you would if someone recommended you in person.
Use hastags (#), this will highlight keywords in your tweet for indexing to help you to attract the right people.
It is OK to follow people you don’t know and it is also OK to unfollow people too – it does not mean that you don’t like them, they may be inactive or over active.
Do not list those who unfollow you, this is very rude and will not get you any additional followers, it may even make a few of your current ones leave.
Why not contact them and ask them why they unfollowed you.  Is there anything  you could do to encourage them to refollow you? This way you get some quality feedback about your tweets, you may find they are too general or too technical or too often or too few, whatever the feedback, it shows you are listening and want to improve.
If all you want to do is promote the services that your company offers, then this is not the right platform, people will not follow you. To us, tweeting in this way is like receiving cold call after cold call from a telesales person.
Automated tweets have their place, just make sure you don’t overdo them, generally people don’t like them.
Don’t expect everyone to follow you back.
You can follow our tweets @mooddesign and let us know if you would like to add anything to the list and we will update it as the suggestions come in.

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